☎ Emergency Numbers
Police / Fire / EMS
911
Poison Control
1-800-222-1222
SC OSHA
1-800-321-6742
Utility Emergency
1-800-477-5050
Electrical Emergency Quick Reference
Electrocution / Shock
Immediate response
DO NOT TOUCH the victim until power is confirmed OFF.
- 1Call 911 immediately.
- 2Disconnect power at the breaker/panel — do not touch victim first.
- 3Once power is off, check for responsiveness and breathing.
- 4Begin CPR if trained and victim has no pulse.
- 5Keep victim still — do not move unless in immediate danger.
- 6Stay on line with 911 until EMS arrives.
Electrical Fire
Class C fire response
NEVER use water on an electrical fire.
- 1Call 911. Evacuate the area immediately.
- 2Shut off power at the main breaker if safely accessible.
- 3Use a Class C or ABC extinguisher only if fire is small and contained.
- 4If fire spreads — get out. Do not risk your life.
- 5Meet at a safe distance from the structure.
Arc Flash Incident
Blast / burn response
- 1Call 911 — arc flash injuries are serious even if the worker feels okay.
- 2De-energize equipment if safe to do so.
- 3Cool burns with cool (not ice cold) running water for 10 minutes.
- 4Do not remove clothing stuck to burned skin.
- 5Cover burns loosely with a clean dry cloth.
- 6Complete Incident Report before end of day.
Serious Injury / Fall
General trauma response
- 1Call 911. Do not move the injured person unless in immediate danger.
- 2Control bleeding with direct pressure using a clean cloth.
- 3Keep the worker calm, warm, and still until EMS arrives.
- 4Send a crew member to the street to guide EMS in.
- 5Complete Injury and Incident Report forms same day.
Heat Illness
Heat exhaustion / stroke
Hot, dry skin + confusion = call 911 immediately.
- 1Move worker to shade or AC immediately.
- 2Remove excess clothing and PPE.
- 3Cool with wet cloths or ice packs to neck and armpits.
- 4Give cool water if conscious and able to swallow.
- 5If unresponsive or confused — call 911 immediately.
Select your work location to see the closest treatment facilities, drug screening clinic, and exactly what to do if an incident occurs.
🧪 Drug Screen Policy — All Locations
A Non-DOT 9-Panel drug screen is required after any on-the-job injury/incident and any vehicle accident.
Go directly to the nearest Novant Health Urgent Care listed for your location. They perform the drug screen on-site.
Tell the front desk: "I need a Non-DOT 9-Panel drug screen for a post-incident — I work for Palmetto Residential Electric / Moore Electrical Contractors."
Notify your supervisor after you arrive at the clinic — not before. Get care first.
Drug screen must be completed within 4 hours of the incident.
Select Your Work Location
Charleston / North Charleston
📍 Office: 7360 Industry Drive, North Charleston, SC 29418
PRE & MEC
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first. Do not drive yourself.
2
For non-life-threatening injuries, go directly to Novant Health Northwoods.
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – Northwoods
8091 Rivers Avenue, North Charleston, SC 29406
(843) 572-7000
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens performed on-site. Request Non-DOT 9-Panel.
Hospital ER
Trident Medical Center
9330 Medical Plaza Drive, North Charleston, SC 29406
(843) 797-7000
Emergency Department open 24/7
Go here for serious injuries. Call 911 for life-threatening emergencies.
Myrtle Beach
📍 Office: 1679 American Way, Myrtle Beach, SC 29577
PRE
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
For non-life-threatening, go to Novant Health Carolina Forest.
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – Carolina Forest
200 Middleburg Drive, Myrtle Beach, SC 29579
(843) 903-6650
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens performed on-site. Request Non-DOT 9-Panel.
Alt. Urgent Care
Novant Health Urgent Care – Myrtle Beach
1221 21st Avenue North, Myrtle Beach, SC 29577
(843) 626-9379
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Hospital ER
Grand Strand Regional Medical Center
809 82nd Pkwy, Myrtle Beach, SC 29572
(843) 692-1000
Emergency Department open 24/7
Columbia / Lexington
📍 Office: 117 Prides Way Dr, Lexington, SC 29072
PRE
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
For non-life-threatening, go to Novant Health Lexington West (closest to office).
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – Lexington West
815 Highway 378 West, Lexington, SC 29072
(803) 359-5533
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens on-site. Request Non-DOT 9-Panel.
Alt. Urgent Care + Drug Screen
Novant Health Urgent Care – South Lake
1847 South Lake Drive, Lexington, SC 29073
(803) 356-8998
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Hospital ER
Lexington Medical Center
2720 Sunset Blvd, West Columbia, SC 29169
(803) 791-2000
Emergency Department open 24/7
Greenville
📍 Office: 1319 Cedar Lane Road, Greenville, SC 29617
PRE
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
For non-life-threatening, go to Novant Health Berea (closest to office).
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – Berea
6704 White Horse Road, Greenville, SC 29611
(864) 294-1392
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens on-site. Request Non-DOT 9-Panel.
Alt. Urgent Care + Drug Screen
Novant Health Urgent Care – Congaree
701 Congaree Rd, Greenville, SC 29607
(864) 458-7289
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Hospital ER
Bon Secours St. Francis Hospital
1 St. Francis Drive, Greenville, SC 29601
(864) 255-1000
Emergency Department open 24/7
Bluffton
📍 Office: 11 Parmenter Road B, Bluffton, SC 29910
PRE
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
For non-life-threatening, go to Novant Health Bluffton.
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – Bluffton
64 Bluffton Road, Bluffton, SC 29910
(843) 757-0676
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens on-site. Request Non-DOT 9-Panel.
Hospital ER
Tidewatch Emergency Department
349 Tidewatch Dr W, Bluffton, SC 29910
(843) 757-8433
Emergency Department open 24/7
Jacksonville, FL
📍 Office: 10526 Craig Industrial Drive, Jacksonville, FL 32225
MEC
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
For non-life-threatening, go to MD Now Urgent Care on Atlantic Blvd.
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for Moore Electrical Contractors."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Novant Health does not operate in Florida. MD Now Urgent Care is the preferred provider for this location and offers occupational health services including drug screening.
Urgent Care + Drug Screen
MD Now Urgent Care – Atlantic Boulevard
12058 Atlantic Blvd, Jacksonville, FL 32225
(904) 853-3627
7 days a week, extended hours
Occupational health & drug screens available.
Hospital ER
UF Health Jacksonville
655 W 8th St, Jacksonville, FL 32209
(904) 244-0411
Emergency Department open 24/7
Augusta, GA
📍 Office: 2009 Westside Drive, Augusta, GA 30907
PRE & MEC
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
Go to Novant Health North Augusta (just across the SC border, closest option).
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for PRE/MEC."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Urgent Care + Drug Screen
Novant Health Urgent Care – North Augusta
1520 Knox Ave, North Augusta, SC 29841
(803) 279-9894
Mon–Fri: 8am–8pm | Sat–Sun: 9am–5pm
Drug screens on-site. Request Non-DOT 9-Panel.
Hospital ER
Augusta University Medical Center
1120 15th St, Augusta, GA 30912
(706) 721-0211
Emergency Department open 24/7
Ashland, VA
📍 Office: 10996 Leadbetter Rd., Ashland, VA 23005
MEC
⚡ What To Do If Injured or Incident Occurs
1
If life-threatening — call 911 first.
2
Go to CareNow / BetterMed on N. Washington Hwy (0.5 mi from office).
3
Tell them: "Post-incident care + Non-DOT 9-Panel drug screen for Moore Electrical Contractors."
4
Notify your supervisor after you are checked in.
5
Complete Injury & Incident Report forms same day.
Novant Health does not operate in Virginia. CareNow Urgent Care / BetterMed is the closest walk-in clinic and offers drug screening on-site via Quest Diagnostics.
Urgent Care + Drug Screen
CareNow Urgent Care (BetterMed) – Ashland
300 N Washington Hwy, Ashland, VA 23005
(804) 537-2905
Mon–Sun: 8am–8pm
Drug screens via Quest Diagnostics on-site. Request Non-DOT 9-Panel.
Hospital ER
Hanover Emergency Center
8001 Bell Creek Rd, Mechanicsville, VA 23111
(804) 764-6000
Emergency Department open 24/7
Field safety procedures for PRE and MEC crews. Follow on every job.
Before You Start Any Job
Job Site Safety Check
Complete before energizing or opening panels
- 1Verify power is OFF and locked out/tagged out (LOTO) before work begins.
- 2Test with a voltage meter — never assume power is off.
- 3Inspect all tools and cords for damage before use.
- 4Confirm PPE is on: gloves, safety glasses, hard hat where required.
- 5Identify nearest exit and emergency access route.
- 6Know the location of the nearest Novant Health for your work city.
- 7Check for overhead lines before using ladders or equipment.
- 8Notify homeowner of power shutoff times and duration.
Lockout / Tagout (LOTO)
LOTO Procedure
Required before any electrical work
- 1Notify all crew members that LOTO is being applied.
- 2Identify ALL energy sources (electrical, stored, mechanical).
- 3Shut down equipment using normal stopping procedures.
- 4Isolate energy source — open/disconnect at the breaker or disconnect switch.
- 5Apply your personal lock and tag to the energy-isolating device.
- 6Release or restrain stored energy.
- 7Verify isolation — test with meter before touching any conductors.
Only the person who applied the lock may remove it.
Restoring Power
After work is complete
- 1Ensure all tools and materials are removed from work area.
- 2Confirm all guards and covers are replaced.
- 3Notify all crew members that power is being restored.
- 4Remove your personal lock and tag only.
- 5Notify homeowner before energizing.
- 6Restore power and verify proper operation.
PPE Requirements
Required PPE by Task
Minimum requirements for PRE & MEC field crews
All Electrical Work
- ✓Safety glasses or goggles
- ✓Insulated gloves (rated for voltage)
- ✓Leather work boots (hard toe)
- ✓Long pants and sleeves (no synthetics)
Panel / Energized Work
- ✓Arc-rated face shield or hood
- ✓Arc-rated gloves
- ✓Arc-rated clothing (FR shirt minimum)
- ✓Hard hat (Class E)
Ladder / Elevated Work
- ✓Hard hat
- ✓Fall protection if 6 ft or higher
- ✓Three points of contact on ladder
- ✓No tools in hands while climbing
Tap Fill Out to complete on your phone or tablet, then print or save. Tap Print Blank for a paper copy.
Injury Report
Worker injury documentation
Document any worker injury, however minor. Required for all on-the-job injuries. Submit same day.
Incident Report
Any workplace incident
For property damage, equipment failures, electrical events, or any unplanned incident. Complete within 24 hours.
Near-Miss Report
Close calls & hazards
Report anything that almost caused injury or damage. Near-miss reporting is encouraged and non-punitive.
Safety Inspection
Job site checklist
Daily or per-job site safety inspection. Covers tools, PPE, LOTO, ladders, and site conditions.
Emergency Contact Form
Employee info on file
Employee emergency contact information. Each field worker should have one on file.
Emergency Action Plan
Site-specific EAP form
Complete per job site. Documents site address, utility contacts, nearest hospital, and evacuation plan.
Standing Emergency Action Plan for PRE & MEC field operations. A site-specific EAP form is in the Forms tab.
Emergency Action Plan — Field Operations
Palmetto Residential Electric & Moore Electrical Contractors | 2026
Purpose
This EAP establishes procedures all PRE and MEC field employees must follow in the event of an emergency. Every crew member is expected to know this plan.
Reporting Emergencies
- 1Call 911 for any life-threatening emergency — fire, electrocution, serious injury, or active threat.
- 2Provide: your name, job site address, nature of emergency, number of persons injured.
- 3Do not hang up until dispatched or told to do so.
- 4Send a crew member to the street to guide EMS to the work area.
Post-Incident Medical & Drug Screen
- 1For non-life-threatening injuries: go directly to the Novant Health Urgent Care for your location (see Site Info tab).
- 2A Non-DOT 9-Panel drug screen is required after any on-the-job injury and any vehicle accident.
- 3Drug screen must be completed within 4 hours of the incident.
- 4Notify your supervisor after you arrive at the clinic.
Evacuation
- 1All workers must vacate the job site upon any alarm, fire, gas leak, or structural danger.
- 2Do not re-enter until authorized by emergency services.
- 3Account for all crew at the muster point (street / safe distance).
- 4The lead technician is responsible for crew accountability.
Critical Shutdowns
- 1Main electrical: shut off at main disconnect or meter base.
- 2Natural gas: shut off at the meter with a wrench — call 911 for gas leaks.
- 3Never re-energize a system after a fire or electrical event until inspected.